We believe our personal service—before, during and after the sale—is what sets us apart the most from other appliance and service companies, locally and nationally. But, there is so much more we offer that makes us different and helps us stand out. You can read our testimonials to really get an idea of what customers are loving when it comes to working with DEWS, but here are some other reasons we stay one step ahead of our competitors:
A Positive Working Environment
The craftsmen we hire are technically qualified and highly skilled who are a pleasure to work with. Each are instilled with a sense of company pride and it shows in how they act in a professional and respectful manner. Indeed, they are polite and will take care to keep your home neat, just the way it was when they arrived. Whether they cover the floor where they work, walk with runners or drop cloths, or wear floor savers—you’ll be pleased with their attention to detail.
Peace of Mind
We comply with all licenses, laws, and codes. Other companies may offer a cheaper price, but it may be they don’t carry adequate insurance. DEWS is a licensed contractor and obtains all municipal and state permits required. We are insured for Workers Compensation and for liability insurance. Since 1947, you can have peace of mind knowing that you are dealing with a company you can trust.
It’s clear the moment you walk through our front door that you’re not just another sale, you’re our neighbor, a friend. Our friendly staff and technicians take care to learn your name and really get to know you. We do this through maintaining up-to-date records of all customer interactions—so you won’t have to repeat yourself. We care about you and it shows!
Cutting Edge Technology
Keeping up with the latest tech will not only help us solve your challenges more reliably but helps us stay relevant and competitive in the market. Due to our national affiliations and professional involvement, we have access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry.
Commitment to Safety
When you invite a company to come into your home, you want to trust your family will be safe. DEWS takes this seriously with ongoing safety training, drug testing and rigorous employment screening to help ensure your family’s safety. Fact is, we only hire people we feel comfortable having in our own homes.
Live and Local
When you call us, you can count on speaking with a local staff member who will listen to you and give you honest and reliable feedback. We know you count on us to save the day—fast. Having a live local person to answer your calls and e-mails, you can be sure we’re ready to act on your needs.
We are savvy on diagnosing appliance problems and with years of training and expertise, we will come up with a workable solution. Count on us to bring new perspectives and ideas to solve your issues fast!
We are Transparent
We won’t dance around items such as price, discounts, availability, add-on options, total cost, etc. We will tell you straight forward what's involved in the service or purchase. No surprises. No last minute charges.
We Protect your Data
We are proactive in taking the steps necessary to keep your data safe. You can count on us!
Discount Maintenance Programs
Save money with discounts on repairs and reduced energy use. Call our knowledgeable staff and inquire about our programs.
Practical Authentic Advice
DEWS puts an emphasis on annual preventive maintenance. The precision tune-up specialist who maintains your equipment will thoroughly check it for operational efficiency and safety. The technician will also tune it up for maximum fuel efficiency and inspect it for potential faults. This saves you money by reducing your fuel bill, avoiding costly breakdowns, and prolonging the life of your equipment.
Trust us to get you the appliance and service you need with friendly expertise. Please call us today at (843) 281-1500. #DewsHasIt