I was dealing with a large home improvement store in North Myrtle Beach, (Lowe's) attempting to get a new washer/dryer installed.  I made three, 4 hour trips to NMB after being advised that all was good for delivery. Three times, on the morning of delivery, I was informed that my dryer was back ordered. I finally cancelled the whole transaction. As renters were coming soon, I went to Dew's in a panic. Thank goodness! The employees of Dew's were so helpful. I was directed  to the size that would work in the condo and within a few minutes walked out with a smile. Delivery was guaranteed for a specific day and actually came and was installed that day. The installers were professional, as were all of the folks at Dew's. I will never deal with another big box store . Save yourself some stress and grow to Dew's first. Elizabeth W.
Elizabeth W.
1/17/2024
We couldn't agree more! Thanks for your kind words, Elizabeth.
- Teressa Dew
Would definitely recommend sales and delivery. Both, Pros.
Bill Holt
4/25/2024
We love hearing you recognize our professionalism, which we strive for every day, Bill.
- Teressa Dew
After replacing my washer from the big box stores every 3 years and never knowing which service company they would send to handle the extended warranty I decided to try a local company. They asked me several questions to figure out which washer would best fit my needs and they gave me several options with different options and price ranges. This has been the best experience  I've had purchasing a new appliance from the showroom all the way to the warehouse. I also like the fact that they have their own service department so if I do have a failure I already know who will be coming to do the repairs. Thank You for the exceptional service.
Pete J.
1/23/2024
We are blessed to have great team members with vast knowledge and experience, so we can help you (and all our other customers) make good informed choices, Pete.
- Teressa Dew
Just purchased a Speed Queen, Johnathan my salesman was very knowledgeable. Will be back soon to buy our dual fuel oven.
Thomas Frankenberry
4/21/2024
Thank you, Thomas. We love our new and repeat happy customers!
- Teressa Dew
Had 2 glitches after purchasing a washer and dryer but Darlene and the DEWS team were responsive and flexible to make things right in the end. I did also appreciate how they delayed our delivery by one day due to forecasted heavy rains. The big box stores would not have done that proactively.
David Whitt
2/20/2024
So glad we were able to satisfy you and we apologize for the glitches, David.
- Teressa Dew
A first class experience! Much much better than Lowes!
peyton Alexnder
3/20/2024
Thank you, Peyton!
- Teressa Dew
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