We have a 4.9 / 5 Star rating with Google. Here are just a few of over 791 Google Reviews:
"Everyone we met at DEWS was friendly, informative and most importantly, listened to us. We needed a total HVAC system replacement in a short time due to results of inspection when selling our condo. One of their lead techs, Jim, explained all of the alternative repairs giving us options and never steered us, we made our decision. They were here in force to do the job and swept the floor clean when completed. We will use DEWS for all HVAC issues moving forward and highly recommend them and state that they act professionally."
"This was such an amazing experience! Such awesome customer service!! Totally delightful, delivery was on time and totally professional. I would give 10 stars if they had them."
"The Delivery/Installers arrived when expected and promptly set to work removing my old microwave, and just as quickly installed the new one. Very happy with the service I get from everyone at DEWS. They always have the best price and they service what they sell."
"Very prompt and informative, as well as friendly. I would recommend them."
"This appliance store is very good. The installation crew is excellent. Highly recommended!!!
"Great sales and service. Delivery was on time and friendly guys.
"I have used DEWS for my appliance purchases and repairs for many years. Everyone who has helped me, from sales to delivery and repair was wonderful to work with. All were professional, pleasant, prompt and very knowledgeable."
"I recently had an issue that occurred when I had an appliance delivered and installed. I brought it to their attention and they went above and beyond to correct the issue. I would most certainly recommend them over everyone else. DEWS employees are very personable and will most certainly go there for all of my appliance needs."
"Delivery and set up was quick and efficient. Very pleasant gentlemen.
DEWS was great helping us choose our washer and dryer to meet our needs. No high pressure sales - very pleasant!
"The sales person that helped me was very pleasant and helpful and the delivery men were the same. I will use DEWS again for any other appliances I may need."
"So, after a service call and diagnosis of you sick dryer, they tell you your options. I decided to visit the Dew’s Store and see the several people I talked with over the phone. It was just the exact same friendly people asking if they can help. I gave them my name so now with my face attached and I am seeing the faces of the several people I had spoken to over the last few days. I found it to be a very pleasant experience. No pressure, just help. I knew I needed a new dryer and the one I had serviced me well, and I had also purchased it from Dew’s years ago. I am a very satisfied customer. The delivery of the dryer was very fast and the men who brought it were every bit as nice as all those in the Dew’s Store. To conclude, I am glad to be one of the Dew’s Family Customers, and I hope they are always there because everyone needs an honest friendly store where you are not just another dryer sale but a customer who feels welcomed."
"I have relied on DEWS to provide service for my HVAC for over 20 years now. They have been incredibly loyal, efficient, get to me within 24 hours. Follow up with phone calls and deliver the most personable and trusted service that I can imagine. I even have had the same technician show up over the past 10 or 12 years which speaks to the loyalty of their employees. I highly highly highly Recommend them for any of your home care needs. It is difficult at the beach to be able to trust people but I have complete faith in their company."
HAND WRITTEN NOTE, dated 9/30/21:
"Dear Mr. Hester,
This is just a brief note to thank you and your staff for the immediate attention to my dilemma.
My microwave, which I use constantly, quit working. Cathy N., my special neighbor, suggested Dew's.
Thankfully you had exactly the one I wanted, and your service men delivered it the next day, and installed
perfectly. Good Job! I love it! Once again, thank you for the quick and great service.
Sincerely, Fran S."
EMAIL, dated 10/6/21:
Given all the delays and issues we’ve had with our appliance pack order, I wanted to take time to also call attention to a very positive experience I had today with Carlton, the Dew’s service representative who came to my home.
Carlton came to inspect our new dishwasher, which arrived damaged. After performing the assigned inspection, Carlton also assisted me with some helpful guidance and advice on using our new GE Advantium 120 microwave/convection oven. Additionally, he took time to fine-tune the leveling and floor stops on our new GE refrigerator.
Carlton was professional, courteous, demonstrated strong customer focus and was a very positive ambassador for Dews.
I’d very much appreciate it if you could share this feedback with Carlton’s manager and anyone who should know of Carlton’s efforts to create positive customer experiences.
Folks, including me, tend to be quick to provide negative feedback; I also do my best to remember to bring attention to positive experiences.