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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 843-281-1500 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Epic Protect Plans

Female associate smiling while on computer with headset

We're here for you if something goes wrong.

Our service plans can eliminate unexpected, out of pocket expenses for repairs with affordable coverage you can trust beyond the original warranty. It's peace of mind protection you can count on!

Protection Plans By Category

Additional Features and Benefits Include:* *See Terms and Conditions

The protection you expect, the service you deserve.

When a problem arises and service is required, you need it fixed as fast as possible. But then you're faced with a costly repair bill. Are you and your budget prepared? Especially when you have no way of knowing when or how often service may be needed.

Female associate wearing headset at her computer and talking to a customer
Bar chart displaying MFG Warranty, and years 2, 3, and 5 with incrementing values

EPIC Protect Coverage Period

EPIC Protection Plans offers years of coverage. Day one coverages include:

Power
Surges

Food
Lost

Laundry
Benefit

Cost Savings - Electronics

Average Repair Costs

Average Replacement Costs

Average Service Contract Price

Cost Savings - Appliances

Average Repair Costs

Average Replacement Costs

Average Service Contract Price

Service and protection with one simple call! Our Toll Free Number puts you in touch with a customer care representative 24/7/365. Call 1.800.452.3599 or find out more at myepicprotect.com. You can also visit your local retailer and ask about extended service and protection for your valued products.

View Terms and Conditions

Common Questions

What items are eligible for EPIC Protect?

Each of your covered appliance(s)/electronic(s) are eligible for coverage resulting from mechanical & electrical failures. The coverage includes labor cost and trip charges to your home so you pay nothing out of pocket.

How do I file a claim?

You can call us at 800-452-3599 anytime - 24 hours a day, 7 days a week, 365 days a year.

When does the plan begin?

All plans begin from date of purchase and are inclusive of the manufacturer's limited warranty. Benefits such as power surge coverage and Accidental Damage from Handling (if purchased) begin Day 1.

What is the limit of liability?

EPIC Protect is a full value program. The limit of liability for each claim is the retail price of the product.

Do I need to register EPIC Protect?

EPIC Protect is ready to go at the time of purchase! No registration is required.

How does my product get serviced?

Electronics under $800 and appliances under $300 are replaced. All others are serviced through onsite, carry-in and depot service. If we can't repair it, we will replace it!