History
Picture it! Ocean Drive Beach, 1947: Jim and Mabel Dew began building an appliance and hardware business with a foundation of family values, quality, and exceptional service that is promised beyond the sale. 75+ years later, with a fleet of vans and third generation clients from Georgetown to Shallotte, Jim and Mabel’s children—Joe, Teressa, and Linley—are carrying on the family legacy of integrity and customer service. Offering a large variety of Major Appliances and Cooling & Heating Systems, service on appliances and cooling & heating systems, and a friendly atmosphere, it’s no wonder DEWS is the name you’ll hear each time you ask for recommendations and referrals from neighbors, friends, and family. Being a family-owned local company, we are dedicated to our duty to uphold our longstanding reputation. You see this in the quality of our work and in each experience with one of our factory-trained and certified technicians. We appreciate that customer loyalty accrues over time with each successive brand interaction—from purchasing the appliance or cooling & heating system to having it serviced years later. Through the years, we have grown thanks to our loyal customers who appreciate DEWS responsive, reliable sales and service. We are proud to serve our community and neighbors and realize that without you—our valued customers—we could not be where we are today. Our experienced and knowledgeable staff is always available to answer any questions or to help solve most of your appliance or cooling & heating challenges. From your first contact through the completion of the sale, its installation and service, you can always count on your friends at DEWS to make it a great experience! We are an authorized dealer of such brands as GE, Monogram, Profile, Café, Speed Queen, U-Line, Scotsman, Coyote, Ventahood, Insinkerator, Tempstar and Goodman. We love our local area and nothing makes us happier than helping our friends, family, and neighbors in the community. You can count on us no matter where you’re located in the region: along South Carolina’s Grand Strand, including North Myrtle Beach, Myrtle Beach, Little River, Longs, Conway, Carolina Forest, and South Strand beaches, or along North Carolina’s coast, including Calabash, Carolina Shores, Ocean Isle Beach, Sunset Beach and Shallotte in North Carolina. We are Licensed, Bonded and Insured. Whether you’re looking for first-rate appliances, exceptional appliance service, comfortable cooling & heating, or more…Give DEWS a call today!
We understand it’s nice to know ahead of time what you can expect when it’s time to install or service your appliance and HVAC system. So, we wanted to be proactive and let you know what you can expect from DEWS: WHAT CAN I EXPECT TO HAPPEN DURING MY SERVICE CALL? Servicing your appliance in your home is quite convenient, but we want to keep you and your family safe. Therefore, we ask that you please keep everyone, including your adorable pets, several feet from the appliance while we service it. The repair process often requires us to open the appliance thus exposing wiring, sharp edges, electrical parts and other hazards. But, please don’t go too far away, as your skilled technician will need to ask you some questions to help in the diagnosis of the problem. Any information that you may think is helpful in diagnosing the problem, please let our technician know. Also, we may need you to help locate your circuit box and water/gas valves. Of course, we will then need to show you the problem and explain the repair and pricing. WHAT TO EXPECT WHEN THE TECHNICIAN ARRIVES TO REPAIR YOUR APPLIANCE? Our skilled installers will arrive within your scheduled window. We value your time and promise to respect it. Upon arrival, the installers will introduce themselves to you and review the job. They will take care to protect your home. We’ll make sure all furniture and valuables stay safe and clean. We’ll remove and dispose of old appliances, so you don’t have to worry about them. Then, the installers will expertly install your appliance(s). Once installed, we will give you a product demonstration. When it’s time to leave, our installers will leave your house as clean as it was when they got there. WHAT CAN I EXPECT WHEN I VISIT DEWS AT 2203 HIGHWAY 17 SOUTH, SUITE 2, IN NORTH MYRTLE BEACH? Our friendly and empathetic employees will greet you with a smile. Forget the sales pitch. Our staff members will listen as you describe your challenges and take in your personal needs to offer you the best solution. WHAT CAN I EXPECT IN DEWS CUSTOMER SERVICE? Our friendly and empathetic employees will greet you with a smile. Forget the sales pitch. Our staff members will listen as you describe your challenges and take in your personal needs to offer you the best solution. You can expect the best in DEWS. Give us a call today at (843) 281-1500. #Dews-ingItRight
WHAT MAKES US DIFFERENT
We believe our personal service—before, during and after the sale—is what sets us apart the most from other appliance and service companies, locally and nationally. But, there is so much more we offer that makes us different and helps us stand out. You can read our testimonials to really get an idea of what customers love when it comes to working with DEWS, but here are some other reasons we stay one step ahead of our competitors: A POSITIVE WORKING ENVIRONMENT The craftsmen we hire are technically qualified and highly skilled. Each one is instilled with a sense of company pride and it shows in how they act in a professional and respectful manner. Indeed, they are polite and will take care to keep your home neat, just the way it was when they arrived. Whether they cover the floor where they work, walk with runners or drop cloths, or wear floor savers—you’ll be pleased with their attention to detail. PEACE OF MIND We comply with all licenses, laws, and codes. Other companies may offer a cheaper price, but it may be they don’t carry adequate insurance, properly train their team, stock common parts, or provide reliable, timely service. DEWS is a licensed contractor and obtains all municipal and state permits required. We are insured for Workers Compensation and for liability insurance. Since 1947, you can have peace of mind knowing that you are dealing with a company you can trust. PERSONALIZED INTERACTIONS It’s clear the moment you walk through our front door that you’re not just another sale, you’re our neighbor, a friend. Our friendly staff and technicians take care to learn your name and really get to know you. We do this through maintaining up-to-date records of all customer interactions—so you won’t have to repeat yourself. We care about you and it shows! CUTTING EDGE TECHNOLOGY Keeping up with the latest tech will not only help us solve your challenges more reliably but helps us stay relevant and competitive in the market. Due to our national affiliations and professional involvement, we have access to the best products in the country, cutting edge techniques and technology, and the best practices and training in the industry. LIVE AND LOCAL When you call us, you can count on speaking with a local staff member who will listen to you and give you honest and reliable feedback. We know you count on us to save the day—fast. Having a live local person to answer your calls and e-mails, you can be sure we’re ready to act on your needs. DELIVER SOLUTIONS We are savvy on diagnosing appliance problems and with years of training and expertise, we will come up with a workable solution. Count on us to bring new perspectives and ideas to solve your issues fast! WE ARE TRANSPARENT We won’t dance around items such as price, discounts, availability, add-on options, or total cost. We will tell you straight forward what's involved in the service or purchase. No surprises. No last minute charges. DISCOUNT MAINTENANCE PROGRAMS Save money with discounts on repairs and reduced energy use. Call our knowledgeable staff and inquire about our programs. PRACTICAL AUTHENTIC ADVICE DEWS puts an emphasis on annual preventive maintenance. The precision tune-up specialist who maintains your equipment will thoroughly check it for operational efficiency and safety. The technician will also tune it up for maximum fuel efficiency and inspect it for potential faults. This saves you money by reducing your fuel bill, avoiding costly breakdowns, and prolonging the life of your equipment. DELIVER SOLUTIONS We are savvy on diagnosing appliance problems and with years of training and expertise, we will come up with a workable solution. Count on us to bring new perspectives and ideas to solve your issues fast! Trust us to get you the appliance and service you need with friendly expertise. Please call us today at (843) 281-1500. #DEWSHasIt